Celebrating good work by the Greenlight Computers team Every day in an MSP (Managed Service Provider) like Greenlight Computers is a busy and varied one. Managing the IT for 150 plus businesses throws up lots of surprises and its essential you have a team that cares about the customers and tries their very best to keep the IT running smoothly. The Greenlight Computers helpdesk gets 100 plus calls a day from stressed individuals whose computers are not functioning as they should. 80% of issues can be dealt with over a remote session on the computer but Greenlight Computers prides itself [...]

Is Passwordless the next step for online authentication and security?  In our increasingly interconnected digital landscape, traditional passwords have evolved into both a necessity and a vulnerability. Users grapple with a multitude of passwords, resorting to risky practices like reusing or jotting them down. Meanwhile, cyber threats exploit these weaknesses, leading to data breaches and compromised accounts. Let's delve into the limitations of conventional password-based authentication and explore the promising alternative: passwordless security.  The modern problems with Passwords  Password Overload  Today's workforce relies on numerous applications, each demanding distinct credentials. Managing this array of passwords is daunting.  Risk Vulnerability  Simple [...]

Global IT Vendor Lenovo visit Greenlight Computers at Sci-Tech Daresbury The Lenovo CSP team are an important cog in Greenlight Computers growth journey for 2024 and face-to-face quarterly sessions are a key part of the strategy and planning. Tahmid Ahmed and Joel Wilson represented Lenovo with Gary Dodson and John Hayes from Greenlight Computers for an excellent session focused around how Lenovo and Microsoft can support Greenlight Computers to deliver exceptional IT Support to our existing and future customers. We had some great discussions around enhancing response times, achieving best pricing and the continuous need to train staff [...]