Greenlight Welcomes Our New License and Subscription Manager Greenlight Computers has recently recruited Deekshita Vidhyashankar, our new License and Subscription Manager. We have invested in this new role and in Deekshita to ensure that we make further progress on the following license and subscription based outcomes: Client Satisfaction: Clients rely on MSPs such as Greenlight Computers to manage their IT infrastructure efficiently. By ensuring that licenses and subscriptions are managed effectively, we can enhance client satisfaction by providing reliable and cost-effective services. Cost Efficiency: Proper management of licenses and subscriptions ensures that our clients are not overspending on unused or [...]

Greenlight Computers and Play it Green Partnership Promoting Sustainability At Greenlight Computers, we are taking significant steps to address environmental pressures. Our core service strategy of having engineers close to our customers is of course a mainstay of our approach. In response to our customers' growing eco-consciousness, we are seeing an increase in customers wanting to take out extended warranties to prolong the life of devices, reducing waste and promoting sustainability. Manufacturers are helping by making up to 5-year warranties available. For our part we don’t stop there. For every extended warranty, Greenlight purchases 25 trees through Play It Green, [...]

Moving from Anti-virus to AI led Cyber Protection with ESET ESET have declared that on-premise licences are being demised in 2024 after several years of successful protection and replaced by new AI driven cloud-based licencing, designed to handle the latest cyber threat landscape which is becoming ever more complex. As a leading MSP focussed on the Life Sciences sector Greenlight Computers have been a long-standing partner of ESET with over 15 years of successful deployment. We are delighted that ESET continue to offer leading edge threat protection solutions we can deploy to our clients. The scope of the new ESET [...]

Celebrating good work by the Greenlight Computers team Every day in an MSP (Managed Service Provider) like Greenlight Computers is a busy and varied one. Managing the IT for 150 plus businesses throws up lots of surprises and its essential you have a team that cares about the customers and tries their very best to keep the IT running smoothly. The Greenlight Computers helpdesk gets 100 plus calls a day from stressed individuals whose computers are not functioning as they should. 80% of issues can be dealt with over a remote session on the computer but Greenlight Computers prides itself [...]

Is Passwordless the next step for online authentication and security?  In our increasingly interconnected digital landscape, traditional passwords have evolved into both a necessity and a vulnerability. Users grapple with a multitude of passwords, resorting to risky practices like reusing or jotting them down. Meanwhile, cyber threats exploit these weaknesses, leading to data breaches and compromised accounts. Let's delve into the limitations of conventional password-based authentication and explore the promising alternative: passwordless security.  The modern problems with Passwords  Password Overload  Today's workforce relies on numerous applications, each demanding distinct credentials. Managing this array of passwords is daunting.  Risk Vulnerability  Simple [...]

Global IT Vendor Lenovo visit Greenlight Computers at Sci-Tech Daresbury The Lenovo CSP team are an important cog in Greenlight Computers growth journey for 2024 and face-to-face quarterly sessions are a key part of the strategy and planning. Tahmid Ahmed and Joel Wilson represented Lenovo with Gary Dodson and John Hayes from Greenlight Computers for an excellent session focused around how Lenovo and Microsoft can support Greenlight Computers to deliver exceptional IT Support to our existing and future customers. We had some great discussions around enhancing response times, achieving best pricing and the continuous need to train staff [...]