DeviceManagePro

MDM Solutions for Both Windows
and Apple Devices

DeviceManagePro

MDM Solutions for Both Windows and Apple Devices

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Greenlight DeviceManagePro, MDM (Mobile Device Management) Solutions for Apple and Windows Devices

Understanding MDM What is Mobile Device Management?

Mobile Device Management (MDM) refers to a set of technologies, tools and practices designed to manage, secure, and monitor mobile devices such as smartphones, tablets, and laptops remotely. It ensures that these devices comply with organisational policies and industry regulations and offers much more functionality when managing user devices for your business.

The Importance of Mobile Device Management (MDM)

Our experience at Greenlight Computers mainly involves working with life sciences or healthcare organisations. They handle vast amounts of sensitive data and operate under stringent regulatory requirements, so ensuring their IT infrastructure’s security, compliance, and efficiency is paramount in this complex environment; MDM solutions are key in achieving this. However, Mobile Device Management (MDM) is a critical solution that can help any business.

What can mobile device management do?

  • Device Enrolment: This tool automates the process of enrolling new devices into your management system and even allows for remote setup of new and existing devices.
  • Policy Enforcement: Applies security policies, configurations, and restrictions to ensure compliance with industry standards.
  • Remote Management: Allows IT administrators to manage and support devices remotely, providing troubleshooting and updates without physical access.
  • Security and Compliance: Implements encryption, secure access controls, and remote wipe capabilities to protect sensitive data and ensure compliance with regulations like HIPAA.

DeviceManagePro MDM FAQ’s

What is Mobile Device Management (MDM)?

MDM is software that allows organisations to manage and secure mobile devices like smartphones, tablets, and laptops. This includes tasks like deploying apps, enforcing security policies, and remotely wiping devices.

Our MDM solution is designed to manage a wide range of devices, including Windows and Apple devices.

The enrolment process varies slightly between Windows and Apple devices. We provide clear step-by-step instructions for both platforms to ensure a smooth onboarding experience.

Yes, our MDM solution supports the management of both corporate-owned and BYOD devices. You can implement different policies and levels of control for each device type.
Device Management and Security

Our MDM solution provides robust security features, including:

  • Remote device wipe

  • Password policies

  • Data encryption

  • Application whitelisting/blacklisting

  • Lost device tracking

  • Compliance reporting

Our MDM solution allows you to remotely lock or wipe a lost or stolen device to protect sensitive data.

We offer various methods to protect corporate data on BYOD devices, such as containerisation, selective wipes, and data loss prevention policies.

Introducing Greenlight DMPro, our MDM solutions for Windows and Apple Devices.

We are delighted to introduce our latest service and software tools, Apple DeviceManagePro (ADMPro) and Windows DeviceManagePro (WDMPro). Following painstaking research and endless testing both internally and in customer environments and in response to customer demand, we’re proud to present our MDM (Mobile Device Management) solutions for Windows and Apple devices. These allow Greenlight to manage and secure your Windows, macOS, iOS, iPadOS, and tvOS devices in real time.

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Our ADMPro and WDMPro MDM Service Features

Our Greenlight DeviceManagePro MDM solutions work on Windows (WDMPro) or MAC (ADMPro) devices, so our clients can use one service provider, Greenlight, for all their MDM requirements.

We offer seamless Integration with Microsoft 365 and Apple:

  • Integration with Microsoft 365 and Azure Active Directory provides a cohesive ecosystem and integrates well with Microsoft services, providing a unified management experience.
  • Remote Support: Includes remote support and troubleshooting tools, enhancing IT support capabilities.
  • Application Deployment: Simplifies the deployment and management of applications across Apple devices.
  • Customisable Workflows: Allows for the creation of custom workflows to automate device setup and management tasks.
  • Conditional Access: Ensures that only compliant devices can access corporate resources.
  • Security Policies: Allows for configuring security policies, including encryption, firewall settings, and antivirus management.
  • Device Configuration: Supports comprehensive device configuration, including Wi-Fi, VPN, and email settings.
  • Compliance and Reporting: Provides detailed compliance reports to ensure devices meet regulatory standards.
  • Inventory and Monitoring: Provides detailed inventory and monitoring capabilities, ensuring devices are compliant and secure.
  • Scalability: Suitable for large enterprises with complex IT environments.

Apple-Specific Management:

  • Provides specialised tools for managing macOS and iOS devices, including support for Apple’s DEP (Device Enrolment Program) and VPP (Volume Purchase Program).
  • Offers robust security features, including FileVault encryption, Gatekeeper, and software updates.

Introducing Greenlight DMPro, our MDM solutions for Windows and Apple Devices.

We are delighted to introduce our latest service and software tools, Apple DeviceManagePro (ADMPro) and Windows DeviceManagePro (WDMPro). Following painstaking research and endless testing both internally and in customer environments and in response to customer demand, we’re proud to present our MDM (Mobile Device Management) solutions for Windows and Apple devices. These allow Greenlight to manage and secure your Windows, macOS, iOS, iPadOS, and tvOS devices in real time.

Device Manage Pro Together Grey2 scaled

Our ADMPro and WDMPro MDM Service Features

Our Greenlight DeviceManagePro MDM solutions work on Windows (WDMPro) or MAC (ADMPro) devices, so our clients can use one service provider, Greenlight, for all their MDM requirements.

We offer seamless Integration with Microsoft 365 and Apple:

  • Integration with Microsoft 365 and Azure Active Directory provides a cohesive ecosystem and integrates well with Microsoft services, providing a unified management experience.
  • Remote Support: Includes remote support and troubleshooting tools, enhancing IT support capabilities.
  • Application Deployment: Simplifies the deployment and management of applications across Apple devices.
  • Customisable Workflows: Allows for the creation of custom workflows to automate device setup and management tasks.
  • Conditional Access: Ensures that only compliant devices can access corporate resources.
  • Security Policies: Allows for configuring security policies, including encryption, firewall settings, and antivirus management.
  • Device Configuration: Supports comprehensive device configuration, including Wi-Fi, VPN, and email settings.
  • Compliance and Reporting: Provides detailed compliance reports to ensure devices meet regulatory standards.
  • Inventory and Monitoring: Provides detailed inventory and monitoring capabilities, ensuring devices are compliant and secure.
  • Scalability: Suitable for large enterprises with complex IT environments.

Apple-Specific Management:

  • Provides specialised tools for managing macOS and iOS devices, including support for Apple’s DEP (Device Enrolment Program) and VPP (Volume Purchase Program).
  • Offers robust security features, including FileVault encryption, Gatekeeper, and software updates.

DeviceManagePro MDM FAQ’s

What is Mobile Device Management (MDM)?

MDM is software that allows organisations to manage and secure mobile devices like smartphones, tablets, and laptops. This includes tasks like deploying apps, enforcing security policies, and remotely wiping devices.

Our MDM solution is designed to manage a wide range of devices, including Windows and Apple devices.

The enrolment process varies slightly between Windows and Apple devices. We provide clear step-by-step instructions for both platforms to ensure a smooth onboarding experience.

Yes, our MDM solution supports the management of both corporate-owned and BYOD devices. You can implement different policies and levels of control for each device type.
Device Management and Security

Our MDM solution provides robust security features, including:

  • Remote device wipe

  • Password policies

  • Data encryption

  • Application whitelisting/blacklisting

  • Lost device tracking

  • Compliance reporting

Our MDM solution allows you to remotely lock or wipe a lost or stolen device to protect sensitive data.

We offer various methods to protect corporate data on BYOD devices, such as containerisation, selective wipes, and data loss prevention policies.

MDM Crop

Why Choose Greenlight DMPro Services as your MDM Solution?

Historically, MDM solutions have been associated with Windows devices; however, MDM solutions are just as important for Mac and iOS devices, where remote access tools have been incredibly tricky to implement while staying compliant. We are seeing increasingly hybrid environments across many customers, with a rise in Apple devices, whereas previously Windows devices were the norm. Our WDMPro and ADMPro MDM solution meets the device management challenges of this hybrid world, allowing you to manage both Windows and tricky Apple devices, be they company-owned or personal machines, whilst staying cyber-compliant.

Why You Need Your MSP to Provide Comprehensive MDM Solutions

Choosing a Managed Service Provider (MSP) that offers robust Mobile Device Management (MDM) solutions is essential for ensuring your organisation’s IT infrastructure’s security, compliance, and efficiency. This is particularly important for businesses operating in regulated industries such as life sciences and healthcare, where stringent compliance and data protection standards must be met. Greenlight Computers excels in delivering these services with MDM solutions that cater to both Windows and Apple devices.

Greenlight Computers can provide tailored DMPro MDM solutions that meet the stringent requirements of the healthcare and life sciences sectors or any other industry.

Key Features of Our Greenlight DMPro MDM Solutions

Tailored Solutions to Client Needs – Many organisations operate in mixed-device environments, utilising both Windows and Apple devices. Having MDM solutions catering to Windows (WDMPro) and Apple (ADMPro) devices enables Greenlight to provide seamless management across all devices.

Comprehensive Device Management – Ensuring all devices, whether Windows or Apple, are managed under a unified platform to maintain high security and compliance standards.

Device Deployment – Securely onboard new team members with a ready-for-business device equipped with the necessary applications, configurations, and security settings.

  • Enable Automated Device Enrolment via Apple Business Manager & Microsoft Intune integration
  • Deploy critical apps, software, and settings based on the user’s company role.
  • Quickly reprovision and return devices to service

Application Management – Our  DMPro MDM solutions provide application deployment and management capabilities. By using these tools, Greenlight can help manage software updates and installations across different devices, from lab to office, securely and efficiently

Monitoring and automated remediation – Devices are constantly monitored in real-time, and detected issues are resolved automatically, reducing downtime for your end users. Greenlight will receive immediate alerts when issues can’t be fixed with automation.

  • Performance and security monitoring
  • Automated remediation
  • Ticketing system integration with Greenlight Autotask PSA.

Security & Compliance – In a world where users are the biggest risk to company data, DMPro helps us secure your Windows, Mac, and IOS devices through SSO, built-in CIS and NIST benchmarks, Conditional Access, and more.

  • Decrease the risk of data breaches with industry-leading cybersecurity features, including military-grade password encryption, multi-factor authentication, role-based privileges for network users, and more
  • Automatically apply the CIS and NIST security frameworks in seconds and ensure machines stay in compliance
  • Ensure only trusted users can access company resources on trusted devices using trusted apps

Automated system updates – Greenlight gain full control over how, when, and to what version your devices are updated

  • Greenlight can schedule and deploy system updates in minutes
  • Greenlight will define and enforce OS versions
  • Critical patches addressing vulnerabilities deployed on day 1 of release

Quickly resolve issues and increased service levels – allows Greenlight to respond to user issues immediately

  • A Greenlight Technician will be able to connect to remote devices with a single click instantly
  • Access the command line without interrupting end users

Self-service – your users will be empowered to:

  • Download and install approved apps
  • Run commonly used scripts
  • Submit support requests directly from their Macs.

Enhanced Security Measures – Implementing advanced security protocols and compliance checks to meet regulatory demands like HIPAA.

Proactive Monitoring and Support – We offer real-time monitoring and remote support to address and resolve issues quickly, ensuring operational continuity.

Customised Workflows – Developing workflows that automate device setup and management tasks, streamlining processes and reducing manual intervention.

Greenlight Computers’ expertise enables us to provide a comprehensive MDM strategy that supports the complex needs of your industry with our new ADMPro and WDMPro MDM solutions for Apple and Microsoft devices.

Benefits of Greenlight DMPro, our MDM solutions for your business

Ensuring Security and Compliance

Maintaining compliance and securing sensitive data is paramount in many industries. Within the regulated environments of life sciences and healthcare, HIPAA (Health Insurance Portability and Accountability Act) regulations demand robust data protection measures. Our DMPro MDM solutions can help you:

  • Stay Compliant: Ensure all devices meet industry regulations, reducing the risk of non-compliance penalties and safeguarding sensitive information.

  • Protect Data: Implement robust security measures, including encryption and secure access protocols, across Windows and Apple devices to protect your sensitive information from breaches.

  • Device loss management: if a device goes missing or an employee leaves but does not hand over the device, an MDM solution will enable the MSP to remotely wipe the device, thus ensuring your data is secured and access to your networks is managed securely.

Your organisation likely employs a variety of devices, including Windows laptops and desktops as well as Apple Macs, iPhones and iPads. Having ADMPro and WDMPro MDM solutions that are proficient in managing both types of devices ensures:

  • Unified Management: Seamlessly manage all devices from a single provider, ensuring consistent security and policy enforcement across your entire device fleet.

  • Tailored Solutions: Customisable management strategies for both Windows and Apple devices, optimising each device type according to its specific requirements and capabilities.

Efficient device management saves time and reduces costs. MDM solutions can provide:

  • Efficient Configuration: Quickly configure new devices, set up Wi-Fi, VPN, and email settings, and deploy necessary applications, whether they are Windows or Apple devices with WDMPro and ADMPro.

  • Automated Updates: Ensure all devices receive timely software updates and patches, keeping them secure and performing optimally without manual intervention.

Timely and effective support is crucial to minimising downtime and maintaining productivity, especially in healthcare and life sciences, where operational continuity is critical. MDM capabilities can facilitate the following:

  • Remote Assistance: Provide remote troubleshooting and support for both Windows and Apple devices, ensuring quick resolution of issues without the need for on-site visits

  • Proactive Monitoring: Monitor device health, compliance status, and security metrics in real-time, allowing for proactive issue resolution and continuous optimisation.

As your business evolves, so do your IT needs. An MDM solution can offer:

  • Scalability: Easily scale device management solutions as your organisation grows, ensuring all new devices are quickly brought into compliance and management.

  • Flexibility: Adapt to changing technology trends and business requirements, ensuring your IT infrastructure remains agile and capable of supporting your strategic goals.

Mobile Device Management is not just a technology solution — it’s a critical component of your strategy to protect sensitive data, maintain compliance, and enhance operational efficiency.

Partnering with an MSP such as Greenlight Computers, who can deliver comprehensive MDM solutions for Windows and Apple devices, is crucial for your organisation’s success, particularly if you operate in regulated industries such as life sciences and healthcare. This ensures unified device management, enhanced security and compliance, efficient operations, superior support, and the flexibility to grow and adapt. By choosing an MSP such as Greenlight Computers with expertise in both Windows and iOS you ensure that your diverse IT environment is expertly managed, secure, and optimised for productivity. By partnering with Greenlight Computers, you ensure that your organisation is equipped with the best MDM practices and tools to navigate the complexities of the life sciences and healthcare industries.

For more information on how Greenlight Computers can help your organisation with MDM solutions such as our DMPro solutions, use the link to our enquiry form below or you can reach us directly using this number 0161 883 1685.

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