Greenlight Computers has made it its mission to become the best IT partner to UK Life Science & Healthcare companies that we can be.

This section of our website looks at who these companies are, the main services we can offer them and the long-term relationship we have with our clients. With many of our clients we start from day one of the company helping implement secure and scalable IT solutions from the beginning. With others we offer full outsourced or partial IT services to fit with internal staff, all with the same mindset of how we can be the best enabler to their growth.

Strangely we are never prouder than when one of our client “graduates” gets acquired by a global brand and we can celebrate their success. Occasionally we then lose the client as the new owners do things internally but often, they find a way to keep some or all of our services going as a differentiator to the business.

Our Life Science & Healthcare clients come in many forms

These are just some of the client types we work with daily:

• Pharmaceutical Companies
• Biotechnology Companies
• Medical Device Companies
• Diagnostics Companies
• Contract Research Organisations (CROs)
• Contract Manufacturing Organisations (CMOs)
• Genomics and Precision Medicine Companies
• Health IT and Digital Health Companies
• Regenerative Medicine Companies
• Agri-biotechnology Companies
• Animal Health Companies
• Bioinformatics Companies
• Industrial Biotechnology Companies
• Life Science Tools and Reagents Companies
• Environmental Biotechnology Companies
• Vaccines and Immunotherapies Companies
• Tissue Engineering Companies
• Public Health and Epidemiology Companies
• Membership bodies

Each organisational type has key similarities and significant operational differences but for Greenlight Computers we find ourselves relied upon for key things:

What do Greenlight Computers do daily?

Our team provides many different products and services to a complex life science and healthcare client community but the 10 things the team does all day, every day are:

1. Take the stress out of IT by providing responsive IT support.
2. Design and build IT infrastructures to segregate and protect data.
3. Manage M365 including SharePoint, Teams & OneDrive.
4. Implement cyber security, disaster recovery and continuity solutions that protect data and meets accreditation standards ISO9001, ISO27001, Cyber Essentials plus.
5. Help client’s complete complex client cyber security audit questionnaires to enable them to trade with their customers.
6. Act as a single point of procurement, deployment & service for software subscriptions and hardware requirements.
7. Provide experienced advice & guidance on all IT matters to reduce peoples worries. Providing 24-month IT budgets to help plan and remove surprises.
8. Liaise with 3rd parties on the client’s behalf if it involves technical communication.
9. Numerous Teams calls internally and externally to ensure we do the best we can.
10. Continue learning when time allows & keep smiling.

What can we do for Life Science & Healthcare companies?

Greenlight Computers provides IT support, managed services, and technology solutions that help life science companies operate efficiently, securely, and in compliance with regulatory requirements.

These are some of the main service areas provided by Greenlight Computers to help life science companies:

• Managed IT Services: Greenlight Computers offers managed IT services tailored to the unique needs of life science organisations. This includes proactive monitoring, maintenance, and support for critical systems used in research labs, healthcare facilities, and biotechnology operations. By outsourcing IT management, life science companies can reduce downtime, enhance performance, and focus on their core activities.
• IT Infrastructure Design and Implementation: Greenlight assists life science companies in designing and implementing IT infrastructures that support complex research activities, data-intensive projects, and regulatory needs. This includes setting up high-performance computing systems, secure storage solutions, and scalable cloud infrastructures.
• Cybersecurity Solutions: Life science companies must protect sensitive research data, patient records, and intellectual property. Greenlight Computers provides comprehensive cybersecurity solutions, including firewalls, antivirus protection, network monitoring, and intrusion detection. These services protect life science organisations from cyber threats like ransomware, malware, and phishing attacks.
• Regulatory Compliance Support: Life sciences companies must adhere to strict regulations, such as GDPR, HIPAA, and FDA guidelines for data handling. In addition, they may have specific demands from their corporate or public sector clients. Greenlight Computers helps ensure compliance by implementing data encryption, secure access controls, and audit-ready systems that meet industry standards for data security and privacy.
• Cloud Hosting and Migration: Greenlight provides cloud hosting and migration services that allow life science companies to securely store and access their data in the cloud. In partnership with Microsoft offering M365 Sharepoint and Microsoft Azure cloud environments for different data sets.
• Collaboration Tools: Life science companies often work with external research partners, regulatory bodies, and healthcare institutions. Greenlight offers collaboration tools such as Microsoft 365, which facilitate secure communication and file sharing, allowing teams to work together efficiently while maintaining control over sensitive information.
• Backup Solutions: Greenlight Computers provides automated backup services that protect critical life science data, such as clinical trial results, research findings, and patient information. Regular data backups ensure that vital information is preserved and can be restored in case of accidental deletion, hardware failure, or a cyberattack.
• Lab IT Support: Greenlight offers specialised IT support for research labs, ensuring that critical systems, laboratory information management systems (LIMS), and connected devices operate smoothly. This includes setting up and maintaining secure networks, managing research data storage, and troubleshooting technical issues that arise in a laboratory environment. Our GxP trained technical staff work to protect data in the lab context.
• Remote Access Solutions: Many life science companies operate in global or multi-location environments, requiring employees to work remotely or access research data from various locations. Greenlight provides secure remote access solutions, such as VPNs and cloud-based virtual desktops, which enable employees to work securely from anywhere while maintaining data security and compliance.
• Mobile Device Management (MDM): Greenlight offers mobile device management services that protect company data on mobile devices used by researchers, healthcare professionals, and administrative staff. MDM ensures that mobile devices are securely configured, and that sensitive data is protected, even if a device is lost or stolen.
• IT Consultancy Services: Greenlight Computers provides consultancy services to life science companies, helping them align their IT strategies with their business goals. Whether it’s integrating new technologies, upgrading systems, or optimising IT resources, Greenlight offers strategic advice and implementation support to ensure that IT investments drive efficiency and innovation.
• Project Management: Greenlight helps life science companies manage complex IT projects, such as system migrations, network upgrades, and software deployments. Their project management expertise ensures that IT projects are completed on time, within budget, and with minimal disruption to business operations.
• Scalable IT Solutions: As life science companies grow and expand, their IT needs evolve. Greenlight Computers provides scalable IT solutions that can adapt to changing business requirements, whether it’s expanding storage capacity, increasing computing power, or implementing new security protocols. This scalability ensures that life science companies can continue to innovate and expand without being constrained by their IT infrastructure.

• Healthcare IT Solutions: In addition to supporting life sciences research, Greenlight Computers offers healthcare-specific IT services, helping healthcare institutions manage electronic medical records (EMR) systems, telemedicine solutions, and secure patient data management. Their healthcare IT expertise ensures compliance with health data regulations, secure patient data handling, and improved healthcare service delivery.
• Proactive Monitoring: Greenlight Computers provides continuous monitoring of life science companies’ IT environments, identifying and addressing potential issues before they become critical. This proactive approach helps reduce downtime, prevent security breaches, and maintain optimal performance of research and healthcare systems.
• Resilient Internet Provision: Greenlight Computers offers ISP services with dual feed fail over to ensure clients are always operational if any one provider suffers an outage. With most companies now reliant on cloud computing productivity is a big issue if the internet is down.
• Teams integrated VOIP telephony: Greenlight Telecoms an integrated division of the Greenlight Computers Group deploys both physical and softphone options to maintain easy to manage communication solutions at a fraction of the cost of the old analogue technologies and feature rich to maintain a corporate brand feel.

Contact us for details on any of our services