Greenlight Welcomes Our New License and Subscription Manager

Greenlight Computers has recently recruited Deekshita Vidhyashankar, our new License and Subscription Manager. We have invested in this new role and in Deekshita to ensure that we make further progress on the following license and subscription based outcomes:

• Client Satisfaction: Clients rely on MSPs such as Greenlight Computers to manage their IT infrastructure efficiently. By ensuring that licenses and subscriptions are managed effectively, we can enhance client satisfaction by providing reliable and cost-effective services.
• Cost Efficiency: Proper management of licenses and subscriptions ensures that our clients are not overspending on unused or unnecessary services. This role can monitor usage and make adjustments to optimize costs. Through good commercial management with our partners this role can make sure we are always getting the best deals. These factors give the potential for optimising the spend by our clients and ourselves.
• Compliance: Many software licenses come with strict usage terms and conditions, clients often have to comply with various regulatory requirements or licensing agreements. Failing to adhere to these terms can lead to compliance issues, fines, or even legal action. Having a dedicated role to manage licenses ensures that the Greenlight Computers and our clients remain compliant with licensing agreements, reducing the risk of legal consequences.
• Risk Mitigation: Mismanagement of licenses and subscriptions can lead to security risks, such as using outdated software versions with known vulnerabilities. By managing licenses effectively, these risks can be mitigated, enhancing the overall security posture of the client’s IT environment.
• Resource Optimisation: Proper management of licenses and subscriptions means that clients have access to the software tools they need when they need them. This can improve efficiency and productivity within the organisation, as employees have the necessary resources to perform their tasks effectively.
• License expertise: Different projects and clients require different sets of software tools and subscriptions. By having someone dedicated to managing licenses we have someone who knows the market and can source exactly the right licenses and subscriptions for our clients needs.
• Renewals and Upgrades: Licenses and subscriptions often have renewal dates and opportunities for upgrades. Managing these renewals and upgrades in a timely manner ensures continuity of service and access to the latest features and security updates.
• Vendor Relations: Dealing with multiple vendors for various software licenses and subscriptions can be complex. Having a dedicated role to manage these relationships can streamline communication, negotiation, and troubleshooting with vendors, leading to better service levels and potentially better deals.
• Proactive Support: by having a dedicated license and subscription manager Greenlight Computers can provide proactive support to our clients, such as identifying opportunities for cost savings, advising on license renewals and upgrades, and keeping the client informed about changes in licensing terms or software options that may benefit them.

Overall, creating a dedicated role for managing licenses and subscriptions allows Greenlight Computers to effectively handle the complexities of software licensing, optimise costs, ensure compliance, and make the processes easier to handle for both ourselves and our clients.

We welcome Deekshita into our team and look forward to working with her.